Question 1

I'm ready to book, what do I do?"

Accepted Answer

Booking is very simple. From our website, click on "Book an event." Once you complete the booking form, we will send a proposal to you for you to review and send payment.

Question 2

Do I have to pay in full when I book?

Accepted Answer

We only require a 50% nonrefundable retainer in order to book your date. The remaining balance will be due two weeks (14 calendar days) before your event.

Question 3

What is the damage waiver fee?

Accepted Answer

The damage waiver fee is refundable security deposit, which is 10% of your total. This fee covers small damages such as a spilled drink, snagged pillow, etc. Once all items have been returned and in the same condition in which it was recieved, this security deposit will be refunded to you.

Question 4

What happens in the case of bad weather?

Accepted Answer

In the event there is weather that will interfere with you event, you will have the option to reschedule your event within three months of your originial date.

Question 5

Is there an additional cost for delivery and setup for my picnic?

Accepted Answer

Delivery and pickup for events held within a 20 mile radius from The Rim/La Cantera area in San Antonio, for most of our packages, is included in your package. Any event outside of this area will incur an additional travel fee of $1.00 per mile X 4.

An additional delivery fee will be added to any Posh & Party package regardless of the distance.

Question 6

What if I want to cancel my event?

Accepted Answer

Cancellations must be made one week (seven days) in advance for no additional charges to incur. All cancellations made at least seven days prior to the event will be refunded all monies paid minus the nonrefundable retainer. Any cancellations made with less than seven day notice will be charged a cancellation fee of $50.

Question 7

Are there certain hours for picnics?

Accepted Answer

Currently, we are only hosting picnics on Saturdays and Sundays, with the latest start time being 5:00pm.

Question 8

Do you accept late bookings?

Accepted Answer

As long as we are available, we will accept your late booking with an additional fee.

faq

Frequently asked questions